Whim Care
Care at Your Fingertips
With Whim Health’s Text-to-Treat service, medical advice and care are always just a text away. Whether you’re navigating the challenges of college life, living independently as a young adult, or caring for aging parents, you can get healthcare answers on the go, without needing to book an appointment or visit a clinic. It's the ultimate convenience for non-urgent care.
Quick Support for Everyday Health Needs
From sore throats to headaches and minor ailments, Text-to-Treat provides fast, professional medical support when and where it’s needed. Our clinicians are available from 8 AM to 5 PM to address common concerns, offer prescription refills, or guide you through next steps, all through text. If more in-depth support is needed, we offer easy step-ups to phone or video consultations.
Peace of Mind for Families
For parents of college students and young adults, Whim Health offers reassurance that your child has access to healthcare, even when they’re away from home. For caregivers of aging seniors, it provides the comfort of knowing that medical advice is just a text away, making healthcare more accessible without requiring frequent doctor visits.
Easy-to-Use Essentials Box
Each subscription comes with the Whim Health Essentials Box, which includes self-administered tests and first aid items. Paired with our Text-to-Treat service, users can easily interpret their results with a clinician’s guidance and receive tailored next steps, all through simple, secure messaging.
No Interruptions to Your Day
One of the biggest benefits of Text-to-Treat care is that it fits seamlessly into your busy life. Whether you’re balancing work, school, or caregiving, Whim Health ensures that health issues don’t disrupt your productivity. There’s no waiting room, no time off work, and no unnecessary hassle.
Affordable and Accessible Healthcare
Traditional healthcare options often come with long wait times and high costs. Whim Health’s Text-to-Treat service offers an affordable, efficient alternative for non-urgent care, ensuring everyone—whether a student, young adult, or senior—has access to timely healthcare when they need it.
FAQs
Frequently Asked Questions
What is Whim Health?
Whim Health is a healthcare service designed to support college students by providing convenient, accessible medical care through our innovative Text-to-Treat model, on-site consultations, and personalized care packages.
How does the Text-to-Treat service work?
Our Text-to-Treat service allows you to communicate with a clinician via text message for non-urgent medical advice, prescription refills, and follow-up care. Simply text your clinician with your concern, and they will respond promptly to assist you on weekdays between 8 am - 5 pm.
Who can use Whim Health?
Anyone! Whim Health is designed to support a wide range of individuals, including young adults, families, and seniors. We’re here to help you navigate both physical and mental health challenges, offering a comprehensive approach to your overall well-being. Whether you're a college student, a family member supporting a loved one, or a senior seeking accessible healthcare, Whim Health is here for you. If you're looking for a custom family plan, feel free to contact us, and we'll tailor a solution that meets your unique needs.
Regarding young adults and college-aged students, Typically, the caregiver or parent of the young adult purchases a plan to provide the child healthcare and the parent peace of mind. Same goes for children of aging parents!
What is included in the Health Essentials Box?
The Health Essentials Box is a curated package of first aid supplies, over-the-counter medications, and other health-related items that are essential for college students. The box also includes QR codes for easy access to instructions and the option to text a clinician for further assistance.
How do I sign up for Whim Health?
You can sign up for Whim Health through our website. After signing up, you'll receive your Health Essentials Box and can start using the Text-to-Treat service immediately.
What prescriptions can Whim Health clinicians write or refill?
Whim Health clinicians can write and refill prescriptions for a variety of common medications, such as those for minor illnesses, infections, and certain chronic conditions. However, some exclusions apply, particularly for controlled substances or medications that require in-person evaluations. If your prescription falls under one of these exclusions, our clinicians will guide you on the next steps.
Can I use Whim Health alongside my existing primary care physician?
Yes! Whim Health is designed to complement your existing healthcare providers. We focus on convenient, non-urgent care that can help manage day-to-day health concerns, while your primary care physician handles more comprehensive and long-term care needs.
What if I need urgent care?
Whim Health is not a replacement for emergency or urgent care. If you experience a medical emergency, please call 911 or visit the nearest emergency room. Our services are intended for non-urgent health concerns that can be managed through text communication or scheduled consultations.
We will be glad to discuss any non-urgent follow-up concerns after your urgent care treatment.
How does Whim Health handle privacy and security?
We take your privacy and security very seriously. All communication through the Text-to-Treat service is privately discussed via SMS, and your personal health information is stored securely in compliance with HIPAA regulations.
What types of issues can I text a clinician about?
You can text a clinician about a wide range of non-urgent health concerns, such as your mental health, minor illnesses, existing conditions, prescription refills, questions about your Health Essentials Box, or follow-up on previous consultations. If a more in-depth discussion is needed, we can escalate to a phone or video call.
Can I do a telephone or video call with my clinician?
Yes, telephone and video consultations are available on an as-needed basis as a step-up measure to ensure quality care.
Do I have to make an appointment to talk to a clinician?
No! Simply text your provider and expect a response within approximately 5-10 minutes.
In the event follow-up consultations are needed, your clinician will be glad to scheudle a time to talk if that works best for you.
How does Whim Health help with preventative care?
We strongly advocate for preventative care. Whim Health can help you navigate which regular check-ups you should receive to ensure you catch potential health issues early and stay ahead of any concerns.
What if I need help with an existing condition diabetes, high blood pressure or weight gain?
Whim Health can assist in tracking and managing conditions like cardio diabesity. Our clinicians can provide advice, coordinate with your primary care physician, and suggest lifestyle changes to help manage your condition effectively.
How do I contact Whim Health support?
If you need assistance or have any questions, you can reach out to our support team through the contact form on our website or by emailing us at hello@whimhealth.com.